QUESTIONS -ARMY T-SHIRTS

AMRY T-SHIRTS
QUESTIONS? OUR GUARANTEE CONTACT US SHOPPING CART ARMY T-SHIRTS

Frequently Asked Questions

Is your shipping fast? I'd like to get the shirts I pay for as soon as possible, please.

Happy customers are the most important thing to us around these parts, and extremely quick shipments make our customers happy. You can expect shipments to go out within 24 hours of paying for your shirts. We are in our shop, making high quality shirts, and shipping them fast every day of the business week at 7 in the morning till 3 in the afternoon. We are off duty on all Post Office recognized holidays and every weekend. When we get your order, it is placed within our system immediately. On the day after it enters our system, it ships. Once it's in the hands of the postal carrier, you'll get it quite quickly. Orders that are made on weekends or federal holidays will be advanced the following business day. They will be made the day after that and shipped the same day it is made. We pride ourselves on keeping a fully stocked warehouse here, and the vast majority of the orders that come in are ready to be made and shipped quickly. We scarcely ever need to order supplies for an order to be completed, but if we do it usually only takes a couple of days for us to restock and ship your order. If we are out of stock on an item, it will be back ordered and will ship as soon as we have replaced our inventory. This usually only takes a couple of days, so your order will still arrive very quickly...just not AS quickly.

If you've waited until the last minute to buy a gift, or if you need your shirts for a special occasion in a very short amount of time, there are several shipping options open to you when you order.

If you are a resident of the U.S.A., then you can pick from three different shipping options that we've made available.

  1. Our Standard Shipping is still very fast, taking only 3 to 8 business days for you to get your package.
  2. Expedited shipping will take 2 to 3 business days to arrive.
  3. Express Shipping is where you should turn for instances when you have to buy that perfect, last-minute gift. Your shirt will get there in time with this shipping speed, at just 1-2 working days.
VERY IMPORTANT If you are having your orders delivers to the states of Alaska or Hawaii, then your order will always be shipped via Priority U.S.P.S. Mail and will be delivered in FIVE to TEN business days. These times for delivery are all estimates based on our past dealings with the U.S.P.S. We cannot foresee complications within the Post Office's system. If you enter your email into the appropriate field during the ordering process, then we will send you tracking numbers. Residents of the Hawaiian Isles, Alaska, PO BOXES, and International Orders do not receive tracking numbers.

We are very proud to offer our excellent products to the International customers in Norway, Canada, Sweden, Britain, North Ireland, New Zealand, Australia, Denmark, Finland, Germany, and The Netherlands. When shipping Internationally, patience is necessary as it may take upwards of eight full weeks for your order to be delivered. When ordering during the Holidays, this is especially true. Please do not contact us in one week, asking where your order is. If you want tracking information, we are sorry to say that we cannot of International Tracking at this time.

It doesn't matter if your shipment is declared as a GIFT, because we are legally liable to reveal the value and the inventory of your shipment to customs. In addition to this, you may see that you can have additional charges levied against your order when it enters your country. You are responsible for paying these Customs Fees. You need to direct all of your questions on this topic to the Customs Officers of your region, as they will know what charges you will have and how to clear your package quickly through customs.

This company proudly supports the men and women of the U.S. Military. We would be honored if you chose to order our product, and we gladly ship to any APO/FPO military address or installation. We would love to provide the option of Expedited and Express Mail Delivery, but those shipping options are unfortunately unavailable for APO/FPO addresses at this moment in time. Please disregard the quoted shipping estimates for delivery listed above if you are ordering for an APO/FPO address, as these delivery times do not apply.

It will take THREE to FIVE work days for your shirts to get to you if you are having them sent to your PO BOX, because all PO BOX deliveries will be sent with United States Standard Mail.


How large is a large/how small is a small?

size chart

My Order Is Not Processing Properly?

It's usually caused when your billing information is not entered EXACTLY like they have it at the credit card company. Check this first. If you are sure your order should be going through, run through this short list.
  1. You probably should go back to the billing address and give it one more hard look. This is almost always the point of concern and you might save yourself a lot of time by looking again.
  2. One thing you may want to put into the "billing address field" is your previous address, especially if you have moved within the last few months. Sometimes it takes a while for big credit issuers to update data.
  3. If all else has failed, then you may want to go ahead and use your secondary card to make this purchase.
  4. If none of these options worked, you can always reach us during normal business hours of 9am to 6pm (central time zone). Our toll-free service number is 1-888-687-4478. United States toll free only.

Tell me about your Privacy Standards.

You will never ever be spammed by us, nor will your information ever be sold to a third party for spamming. We use the information you provide ONLY to complete your order.

Can I please have my shirts printed on the backs?

We can easily put our excellent t-shirt designs on the back of any of the tees you purchase, so feel free to leave a message for us in the comment section of your order form that back-printed shirts are what you want, and we will do that for you at no charge.

Restock Charges May Apply

All of the shirts you buy are made the day after you order them to your exact specifications. That means that on orders above a certain price range will incur a restocking fee if they are returned, and the return is not due to anything our company did wrong. We are not responsible for refunding shipment costs.
Order TotalRestocking Fee
$1 - $1000%
$101 - $49920%
$500 - $99930%
$1000+50%

Is the information I send you is kept with the highest security, ESPECIALLY my credit card number?

Our shopping cart software is guaranteed secure and definitely leak-proof. When you add and item to your cart, you are taken right away to a securely locked server that is completely confidential. Many of you may still be nervous about ordering, but you can be assured that there are living, breathing, happy-to-serve customer service guys here who will take you order right over the phone. U.S. residents can call us TOLL FREE at 1-888-687-4478. Please don't hesitate to call if you are living somewhere other than the U.S. You can reach us at 1-731-588-5690.

Every Time I Make A Selection To Buy, It Refuses To Show Up In The Shopping Cart! Help!

Our shopping cart system requires that you have "cookies" enabled in whatever browser you are using. If you are unable to see the t-shirts you want to buy appear in the cart, then your security settings are far too high for Internet shopping. You will have to fix this. You can change these privacy settings easily under the "tools" section at the top of your browser and then the "options" button within that section (instructions). You can call at 1-888-687-4478 between 9am and 6pm CST.

How do your shirts compare to BRAND X? / Are these going to hold up or fall apart after a little bit of wear and tear?

These shirts are of the best quality available! We hunted around for the best shirt supplier we found, and we stand behind the excellent quality of these 100% cotton, preshrunk shirts!

The Quality Of Our Product Is Extremely Important To Us.

When you shop with us, you're shopping with a company that takes quality seriously. The shirts that many of our competition sells is comparable to shirts you would buy in a department store in a value pack of five. We pay more for our shirts because we care about the product we sell. Try us out and see the quality of these awesome shirts for yourself. There's absolutely no risk, because we have a No-Hassle Guarantee to fall back on if you don't like the shirts you buy, which hardly ever happens. We have many options available to our customers as far as style of shirt goes, but all but the slim fit tees are made of the highest grade of 6.1 ounce cotton shirts that will last your for a very long time.

I want to place an order for some shirts that I have my eye on, but I don't have a credit card to pay with. You guys don't accept money orders through the mail, do you?

We really do accept mailed payments for your shirt order with no problem whatsoever. Just follow these three simple instructions, and you'll have your shirts in no time.
  1. We need to know the shirt choices you want to buy, but we'll also need to know the style of shirt, the color, and the size of it. Email those choices, along with your shipping address and your need to pay offline, by clicking on THIS LINK.
  2. We'll send you an email back that will total up all of your charges for the shirts, the shipping, and the handling along with an address for mailing your money order to.
  3. When you get your email, print it out! This will be your order form. Include a money order for the total amount, including shipping. Put that in an envelope addressed with the address we supplied on your invoice email and give it to your postman. We'll ship those shirts of yours out as soon as we get your mail in hand!

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